CHAUFFEURS
Background-checked by the TLC
Every chauffeur is licensed by the NYC TLC, which requires a criminal background check, fingerprinting, a drug test and a driving record review, and drives in a suit and tie.
LICENSED
NYC TLC Base B03644
A licensed black car base at 230 Park Avenue, with dispatch answering 24 hours a day, every day of the year.
FLEET
Modern vehicles, well equipped
Late-model Escalades, Suburbans, S-Class sedans and Sprinters, with phone chargers, Wi-Fi and premium bottled and still water in every vehicle. Need Wi-Fi? Add a note to your reservation.
AIRPORTS
Flights monitored
Your chauffeur tracks the flight and adjusts to the actual landing time, with 45 minutes of waiting after a domestic arrival and one hour after an international one.
ARRIVALS
Meet & Greet
For $25, your chauffeur waits inside the terminal with a sign bearing your name and takes your bags to the car.
FAMILIES
Child seats installed
Infant, toddler and booster seats for $10 each, fitted before you arrive. Share each child’s age and weight 24 hours ahead.
BOOKING
Your own online account
Book, change and cancel trips yourself, see your trip history and download every receipt.
FLEXIBLE
Change and cancel
Change up to 4 hours before pickup and cancel free up to 24 hours before. Outside New York City, changes need the driving time from New York City plus 4 hours. Some vehicles and events need longer notice.